In many offices, IM policies are long and confusing, and no one reads them. Worse, they often sound like angry parents scolding naughty children. Adults bristle at disrespectfully worded statements, making compliance a battle. The reality is that the policy writers wanted to sound strict rather than disrespectful, but they paid more attention to the content than to the tone of voice. Ultimately, the tension created by poorly written policies has a palpable impact on employee morale.
Join Lewis S Eisen, J.D., C.I.P. author of the International bestseller How to Write Rules that People Want to Follow: A guide to drafting respectful policies and directives as he provides proven methods of increasing the level of policy compliance by demonstrating to seasoned professionals how to break the mold of negativity surrounding rules and rule-making.
Connect with us on Wednesday, February 24 at 12:30pm PST / 3:30pm EST.
**this session is accredited for 1.0 hour CEU for ARMA’s IGP and AIIM’s CIP designations**