Tag: Records Management
Blockchain Technology and Recordkeeping report available via AIEF
This comprehensive report is available to you via the AIEF.
AIEF Research Deadline Extended until Nov 30
CALL FOR RESEARCHERS – TOPIC: THIRD PARTY INFORMATION MANAGEMENT CONSIDERATIONS
ARMA Infocon 2019 starts and ends strong
ARMA Infocon2019 was action-packed from start to
finish. Below are some highlights and
other noteworthy moments from the conference.
Excellent...
Strategies for the Preservation and Production of Audio Recordings via Lexology
A large manufacturer of consumer products invests in new technology to record, store and analyze customer service calls. A key feature of the technology is that it uses machine learning and other forms of artificial intelligence to help the company track features of its communications with its customers and improve the customer service system. After a few years of operation, the company collects tens of thousands of hours of audio data. The company is sued regarding its consumer practices, and the plaintiffs issue document requests seeking all communications between the company and its customers regarding certain products. The general counsel seeks advice on the company’s obligations to produce the stored audio data and how best to review the data to identify responsive communications while limiting the costs.
Electric company PG&E to pay $65M over claims it falsified records...
By KAMARA DAUGHTRY
Sunday, October 6, 2019 9:14AM
California's Pacific Gas and Electric Co. has agreed to...